I am experiencing issues with Bluetooth headphones on my MacBook Pro running Catalina. Despite testing multiple pairs of headphones, the sound quality is consistently poor, characterized by choppy audio that makes it difficult to comprehend anything.
Moreover, the headphones frequently disconnect from the computer for reasons that remain unclear. Notably, these same earbuds connect and function properly with my iPhone SE (2016), which suggests the problem lies with the MacBook.
I have tried the following headphones with varying audio codecs:
1. Wicked Audio Embr – Audio codec: SCO
– Sound quality: Very choppy and can-like, but somewhat intelligible.
2. Apple AirPods – Audio codec: AAC
– Sound quality: Choppy and unintelligible.
3. Sony WF-1000XM4 – Audio codec: AAC
– Sound quality: Choppy and unintelligible.
Interestingly, I also face connectivity issues with my wireless keyboard and mouse. They tend to disconnect frequently, even when their batteries are fully charged and they have a strong signal.
Given these recurring problems, it appears that the source of the issues may be the MacBook itself. I am seeking advice on how to troubleshoot and potentially resolve these Bluetooth connectivity problems.
What steps should I take next to identify and fix the issue?