I’ve been a long-time subscriber of Comcast/Xfinity and have regularly used their secure Wi-Fi hotspots to avoid the risks of unsecure public networks. Unfortunately, I’ve recently encountered a problem: I can no longer connect to any Xfinity networks outside of my home Wi-Fi.
Reaching out to Comcast support doesn’t seem like a worthwhile endeavor given my past experiences, and I doubt this issue stems from my Mac, as I’m having trouble connecting with my iPhone as well. When I access the Wi-Fi settings on my Mac and navigate to the Advanced tab, I see two secure Xfinity hotspots that I cannot connect to, as well as a network without a name.
While I can forget those networks and turn off the “auto-join” function, these actions haven’t resolved the connectivity issue. This situation is particularly problematic for me since I often work in cafes and prefer avoiding public Wi-Fi due to security concerns.
I have experimented with VPNs, but I find that they significantly drain my battery, which is another hassle. I’m reaching out in hopes of finding suggestions or potential solutions to this connectivity issue.
If anyone has experienced a similar problem or has advice on how to regain access to the Xfinity hotspots, I would greatly appreciate your input. Thank you!
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