I prefer to maintain a tidy inbox, so I delete messages from my iPhone and iMac immediately after reading them. However, I noticed a discrepancy when checking my iCloud on my phone: it indicates that there are 1,763 messages, totaling 32 MB, saved in the cloud. Surprisingly, when I open the Messages app on either my phone or desktop, it shows that I have no messages at all.
In an attempt to resolve this issue, I decided to disable Messages in iCloud. The prompt indicated that my messages would be deleted from iCloud and downloaded back to my device. After turning Messages in iCloud back on, I still see the same count of 1,763 messages stored in iCloud.
A further exploration took me to iCloud.com, but I found no option available to access or manage messages stored in the cloud. This leaves me puzzled and frustrated, as it appears there is a bug causing this inconsistency between my devices and iCloud. I would appreciate any insights or solutions on how to remove these messages from iCloud.
It’s clear that something is off, and I’m eager to find a way to sync everything correctly. Thank you in advance for any help you can provide.
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