It seems that the link you have clicked on is not a valid geni.us link. This could be due to an error in the URL, such as a misspelling or unintended characters appended to the end.
If you are the publisher, ensure that the link is entered correctly. It’s common for URLs to fail because of these minor errors.
Double-check the spelling of each component in the link to confirm accuracy. If everything appears correct but the link still isn’t working, there are a few steps you can take.
First, try clearing your browser’s cache. Sometimes, outdated cookies and files can affect link functionality.
You might also consider using a different browser or device to see if that resolves the issue. Give the link another try after performing these actions.
If it still doesn’t work, we recommend reaching out for assistance. You can contact our support team via email at [email protected] with a subject line indicating the issue, such as “Bad Link”.
They will be able to help you further. Thank you for your understanding, and we apologize for any inconvenience this may have caused.
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