Apple has announced a repair program for Mac mini models equipped with the M2 chip. This decision comes after the company identified that a “very small percentage” of these devices may experience issues preventing them from powering on. It’s important to note that this program only applies to Mac mini models with the M2 chip and does not include any other models. If users are facing this problem, they can verify their device’s eligibility for the program by entering its serial number on Apple’s official website.
Should the Mac mini be eligible, Apple or an authorized service provider will offer the necessary repairs at no cost to the customer. The M2 chip Mac mini models were initially released in 2023, but the affected units are those manufactured between June 16 and November 23, 2024. This global repair initiative ensures that eligible devices are covered for up to three years from the date of purchase. Despite the launch of this program, Apple has not disclosed any specific reasons behind the power issue impacting these particular Mac mini models.
This lack of information may leave some users seeking clarity about the root cause of the problem. In any case, affected customers can take comfort in the fact that Apple is taking steps to rectify the situation, ensuring that they have access to repairs without incurring additional costs. The program aims to enhance customer satisfaction and maintain the trust that users have in Apple products.
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